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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎06-02-2011
My Device: Bold 9700
My Carrier: Glo mobile

Re: Retrieve of entire bbm conversation


I need help...


I enabled my bbm to save history on my media card but on going back to view my earlier chats with same contact i couldnt find my older chats. 


I checked the .csv files from the contact and i found out that the same contact had a file with the pin and an .OLD extension, even after i converted this to an excel file i still couldnt find the earlier chats. 


Can anyone help with a way out?

New Member
Posts: 1
Registered: ‎08-19-2013
My Device: BlackBerry 9300
My Carrier: Vodacom

Re: Retrieve of entire bbm conversation

Look on the media card for the "Blackberry" folder, open the "im" folder. Inside it is a "BlackBerry Messenger" folder, in that is a folder with your BB pin, inside that is a "history" folder. Inside the "history" folder is a Excel spreadsheet for each of your contacts. They contain all your chats with each contact on the respective spreadsheet. The csv file has only the contact details.