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New Contributor
Posts: 2
Registered: ‎02-23-2011
My Device: bold
My Carrier: 02

Retrieving BBM messages

Can anyone help me? I really need to access my bbm messages. All my messages are saved onto 'media card' and i did this a while ago. However i can only see messages for up to 4 weeks ago- nothing from further back. When i connect my bb to my pc- and go into IM i can still only see messages from a few days ago. Any info is much appreciated. Thanks Smiley Happy

Posts: 94,471
Likes: 24,384
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Retrieving BBM messages

 


amy84 wrote:

Can anyone help me? I really need to access my bbm messages. All my messages are saved onto 'media card' and i did this a while ago. However i can only see messages for up to 4 weeks ago- nothing from further back. When i connect my bb to my pc- and go into IM i can still only see messages from a few days ago. Any info is much appreciated. Thanks Smiley Happy


 

I don't understand... which is it.

 

How far back are you trying to see messages?

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New Contributor
Posts: 2
Registered: ‎02-23-2011
My Device: bold
My Carrier: 02

Re: Retrieving BBM messages

I selected 'save messages' back in December last year- so i presumed i would be able to see message history for a contact back until then. On my phone i can only see to middle of January. When i connected my phone to my laptop i got some conversations up on excel but not the whole conversations (ie not the whole message history from december until now). I also looked at the 'files' folder on my phone - went into IM- it shows the PINS for the converstions but when i click on them it says' unable to open file'. Is there any way i can find these conversations from when they started back in December?