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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎11-28-2012
My Device: Curve 9300
My Carrier: AT&A

Retrieving Text Messages

How can you retrieve text messages from the blackberry if the trackpad is broken and won't work?

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Retrieving Text Messages

Hello ctsully,

Welcome to the BlackBerry Support Community.

 

The following article may help regarding the issue you are experiencing with the trackpad on your BlackBerry® smartphone:

Trackpad, trackball, or keyboard not working on a BlackBerry Smartphone - http://www.blackberry.com/btsc/KB29640

 

If this process fails to address the issue you could back up the device and restore the data to another BlackBerry smartphone as shown here:

 

How to back up and restore data to a new BlackBerry smartphonehttp://www.blackberry.com/btsc/KB10339

 

We hope this helps.

 

Thank you.


-FB


 


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