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Contributor
Posts: 32
Registered: ‎04-19-2013
My Device: Z10/ Priv
My Carrier: Etisalat
Accepted Solution

Retrieving mails after deactivating an account

I deactivated temporarily my email account on my Torch by going to filter and chose not to forward the mails to the device but when I enabled the email account again, it won't retrieve the emails received during the inactive period although they were still on the server unopened; is that normal?
Hall of Famer III
Posts: 57,572
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Retrieving mails after deactivating an account

Hello,

Yes, that is normal behavior.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

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Contributor
Posts: 32
Registered: ‎04-19-2013
My Device: Z10/ Priv
My Carrier: Etisalat

Re: Retrieving mails after deactivating an account

Thank you Smiley Happy