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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-16-2012
My Device: Curve 9300
My Carrier: Virgin

Ringer off (with icon for speaker crossed out) how to undo please?

I've looked at the manuals & contacted Virgin phones support but still can't undo this to restore the ringer.


All I want to do is restore the ringer as currently it doesn't ring merely buzzes briefly. Currently at the foot of the dispay it says - Ringer off & there an icon of a speaker crossed out.


Any ideas please?

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Ringer off (with icon for speaker crossed out) how to undo please?

Hello beckenham1,

Welcome to the BlackBerry Support Community.


Sorry to hear about the issue you are experiencing with enabling your ringer on your BlackBerry® Curve™ 9300.


If you highlight the speaker icon on your BlackBerry® Curve™ 9300 smartphone and click down on your trackpad does it take you into your Profile options? Are you able to select another profile and does the icon display differently?


Thank you.



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