12-30-2008 09:13 AM
Solved! Go to Solution.
12-30-2008 11:21 AM
We are dealing with the same problem over here. Though creating a custom profile does in fact work to remove the email notification, we are unable to change any of the other profiles to remove the notification. We changed them, but they don't actually do anything.
We have reports setup to fire off throughout the night, and the owner of our company isn't to happy to get woken up at 3am if he forgets to turn on the custom profile.
12-30-2008 01:15 PM
12-30-2008 03:14 PM
I posted a similar msg earlier today but no one could help. I checked Crackberry.com and found that you must set sounds to "Normal" (I had it set to "Loud") for your individual settings (Phone, email, text messages, etc) to function. In this "Normal" setting, the email ring tone will not sound (if set to silent in "Set Ring Tones / Alerts" menu), but the text msg tone will still sound (assuming of course this is not set to "Silent"). This is the solution, although it would have been nice if the instruction manual contained this info. Thanks Crackberry.com. Don
12-30-2008 03:24 PM
12-30-2008 04:07 PM
I have one other solution. You could record dead air or import a "Null" sound as a ringtone and then set all your profiles to it
Yeah, I am the king of work arounds, but it will work!
PS Thanks for all the feedback, I appreciate it!