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New Contributor
Posts: 4
Registered: ‎11-05-2008
My Device: Not Specified

Ringtone Changes with Connected with PC

It took me a while but I finally narrowed down why my ringtone kept changing on it's own. When my phone is not connected to my PC it rings as the selected mp3. When it is connected it goes back to the default AT&T tone. Anyone else having this issue?


Posts: 95,803
Likes: 24,596
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Ringtone Changes with Connected with PC

It is not an issue or a feature, it is just "is".


When your BB is connected via the USB, and you have Mass Storage enabled on the Media Card, the Media Card is being read and accessed by the PC. The BB has to "give up" its access at the time, both BB and PC cannot access the same memory storage simultaneously.


If you want a costum ringtone to play plugged or not, move that one ringtone to the device memory.

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