Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎08-05-2013
My Device: Blackberry Curve 9315
My Carrier: T-Mobile

Ringtones downloaded from T-Mobile...

Ringtones that I've paid for, and downloaded from my service provider, can't be used on my Blackberry Curve 9315. I get a message telling me that they are "protected material" that cannot be used or even played! How do I fix this one?