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New Member
Posts: 1
Registered: ‎03-17-2009
My Device: Not Specified

Roxio Media Manager or Windows Installer

Hello all. First let me say that I am truly a novice when it comes to PC understanding. Ok, so I purchased a blackberry pearl and had to replace it. Long story short, I ended up tryign to back up my data on my pc and now I keep getting error messages..."please wait while windows installer configures roxio media manager" or something to that effect (not at my home pc right now, sorry). I had a friend come and did what I thought was a removal of BB Desktop software and a restore to a point before I had installed it, but no dice. Still have the error, but no software. Purchased an external hard drive to back up my data, but can't even do that because I get the Installer error anytime I try to install new software on the pc. Pls help.
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Roxio Media Manager or Windows Installer

on the blackberry.com website, you can download the Desktop Manager without Media Manager.
less headaches.

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