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BlackBerry® OS Smartphones

Posts: 11
Registered: ‎02-09-2009
My Device: Not Specified

Roxio consistent error message

Music and picture file exchanging with computer. 

Receiving the following error message which requires the full removal and then adding again of the desktop software (I have tried the MS repair only function but this does not work).  I've had to do this five times and it's happened again today.  Also loaded new core phone software without any improvement.  Also tried 4.7 software from blackberry website but this also has no positive effect:


microsoft Visual C ++ Runtime library
R6025 - pure virtual function call
this application has requested the runtime
to terminate in an unusual way, please contact
the applications support team for more


Would greatly appreciate help! Cheers