08-25-2011 02:54 PM
I've seen a few of these threads so far, but I can't find my exact problem, so here goes:
I JUST started having this problem a day or two ago. When I send a text, it doesn't bother to think about it; it just gives me the "SMS Error 97 Permanent error" thing. Then, if anyone sends me a text during this time, the same text will be received on my phone over and over and over. Took me a bit to notice one constant: this ONLY happens in my apartment and (so far that I can tell) the surrounding complex. When I leave and go somewhere else, the texting is fixed once more.
So, to shorten this:
- When in my apartment, I cannot send texts.
- If a text is sent to me when out of the apartment, then when I go back to the apartment, the text is sent to me over and over regardless of the fact that the sender had only sent it once.
- When I go someplace else, everything seems to be okay (though just leaving the apartment and walking away from the building does not seem to help).
The only thing I've done so far is take it to the phone shop, and they gave me another Curve with the new interface, but it has changed nothing. My apartment is still doing wacky things to this phone, and for the life of me I cannot figure out why.
08-25-2011 05:17 PM
08-25-2011 08:10 PM
08-25-2011 09:38 PM
08-25-2011 10:12 PM
What you could do is call you service provider and get a new blackberry, see if its just a faulty phone.
Another possible solution is to try a Hard Pull. (pull the battery out and put it back in) This causes the device systemm to reboot.
Click accept solution or "like" if any of these posts have helped.
08-25-2011 11:32 PM
09-03-2011 08:41 PM
I have the same exactly problem on my Bold 9930 also from Sprint.
The SMS service practically goes crazy when I am at home. I can’t send texts (error code 97) and receive the same texts multiple times. I use BBM or WhatsApp instead to send texts.
The sprint service center has tried everything possible to fix the device without any success.
Their conclusion is that the problem is result from the coverage area.
Regarding the call quality issue, I had an improvement after installing an Airave antenna provided to me at no cost by Sprint; but the problems with SMS are continuous.
09-04-2011 10:41 AM
06-26-2012 02:50 PM
I had to replace my balckberryy with a refurbished one and as soon as I got the refurbished one home I started getting the error message (error 97) when sending text from home. My wife has the the exact same blackberry model and same provider and she is not having this problem. Plus, I did not have this problem with my other balckberry. texting is working for my wife and works for me away from the house but cannot send a text. How was your problem resolved? If it is an antenna issue in the new phone, will that be the same problem with a replacement? Thanks!