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New Contributor
Posts: 3
Registered: ‎02-16-2013
My Device: 9900
My Carrier: orange

SMS/Maps

Hi just  joined and i have a question that no  one has been able to answer even in the shop where i bought my 9900!

 

 I received an SMS message containing an address including the UK postcode that I had to go to for business, I highlighted the adddress and in the menu clicked on 'find on map' and then was taken to a similar address in the USA!!  I thought it may be a setting wrong but cant find any thing to reset.

BB maps know the phone is in the UK and that side of the maps works perfectly.

 

Regards  Keithg

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: SMS/Maps

Hey keithg,

Welcome to the BlackBerry® Support Community Forums.

 

When you received the message was the full address received or just the street and number? I would suggest to try refreshing your Location services and test again with the full address, click the Options icon> Click Device > Location Settings> Press the Menu key > Refresh Location. 

 

Thanks.

 

 

-HB

 

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New Contributor
Posts: 3
Registered: ‎02-16-2013
My Device: 9900
My Carrier: orange

Re: SMS/Maps

Hi hatchback,thanks for your reply. Yes it was a full UK address with postcode. Refreshed location as you sugested but the phone did and does know where it is. If I copy and past address into BB maps it works perfectly. I'm now at a loss. Regards Keithg.