Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Contributor
Posts: 2
Registered: ‎06-14-2011
My Device: Torch
My Carrier: Vodacom

SMS/Text message disappears when hitting the send button

Hi

 

Since I have done the upgrade I have a very interesting/irritating bug on my phone.

 

After I have composed the SMS/text message and I select the send icon on the screen the message disappears. This happens regardless if I use the on screen icon, keyboard or the menu items to send.

 

What makes this even more fustrating is that this does not happen all the time, which makes it hard to try and pinpoint the reason for this.

 

Any help would be appreciated

 

Philip

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: SMS/Text message disappears when hitting the send button

Hey Philpret,

 

You may have an issue with your SMS Message database. Try clearing the database and testing with new messages. http://btsc.webapps.blackberry.com/btsc/KB10167

 

Thank s

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Highlighted
New Contributor
Posts: 2
Registered: ‎06-14-2011
My Device: Torch
My Carrier: Vodacom

Re: SMS/Text message disappears when hitting the send button

HI

 

I have tried deleting the SMS database, but still no luck. SOmething interesting I have also found. If I only send 1 line in the SMS it works fine. The moment I go into a second line it disappears.

 

 

New Member
Posts: 1
Registered: ‎03-11-2013
My Device: torch 9800
My Carrier: ufone

Re: SMS/Text message disappears when hitting the send button

Pal!
Just gp in your inbox and scroll down till almost the end, you will find the messages gone green (because at some time you opened them to answer but you did not) just delete all of them. In addition delete some  more texting threads...reboot the system your torch will be fine...

Regards

 

Hammad