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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-04-2011
My Device: Bold
My Carrier: o2

SMS folder management issue



When going to the 'text message' folder, sms messages i received/sent between today and over 3 months ago are no longer visible (older message are). However, they are still shown in the sms inbox/outbox - when i select one it goes to the sms 'chat' but the messages selected is not visible. It's as if the device isnt recognising that they exist.


I have removed battery numerous times

I have tried switching between inclusion of sms in 'messages' folder (my setting was seperation)

SMS are set to be kept forever


Very confused - this occured straight after an exception error occured but i didn't note what it said


How can i get the missing messages back into my 'text message' folder?