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Visitor
Posts: 1
Registered: ‎01-03-2014
My Device: Q5
My Carrier: M1

SMS from Curve 8900 is not restored in Q5

Hi. I have been trying to restore my legacy back up from Curve 8900 (OS 5.0) to Q5 (OS 10.2) where in everything is copied (Contacts and Phone call history) and restored fine except for the SMS. There is no SMS restored at all. Looking at the backup, My SMS has currently around 3000+ count. I have tried several advices here in the forum but is still not successful in solving my problem.

 

I have tried the following scenario:

 

1. Using BlackBerry Link (Latest, downloaded today)  I connect the Curve 8900 and click on Transfer Data. After this the data is restored directory to my Q5 which is also connected via USB. Data is restored except for the SMS.

 

2. Backup the Curve 8900 (Full Backup) using Desktop Manager 7.1. Use this legacy backup to restore data using BlackBerry Link Restore Device for Q5.

 

I have tried both Full backup and SMS only Backup and restore but still the SMS is not restored to my Q5.

 

Any suggestions?

Forums Veteran I
Posts: 1,785
Registered: ‎11-01-2013
My Device: Z30, Z10 (10.3.2.2876), 9860 (7.1), Samsung S4
My Carrier: Indosat

Re: SMS from Curve 8900 is not restored in Q5

Hi mikebbq5

 

Is your sms problem solved? If not, there is an article which might able to solve it. Article ID: KB34963 SMS text messages from a BlackBerry smartphone running BlackBerry Device Software 4.5 to 5.0 or BlackBerry 6 to 7.1 are not migrated to the BlackBerry 10 smartphone

 

Good luck


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New Member
Posts: 2
Registered: ‎11-22-2014
My Device: Q5
My Carrier: Vodafone

Re: SMS from Curve 8900 is not restored in Q5

Hi,

I also have a Curve (running on OS 5.0). The transfer works well with Link on my BB running on OS 10.2.

But I have the same problem, the SMS are not transfered on my Q5 !!!

Did  you find any solution ?

Thx for you help,

Alex