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Contributor
Posts: 19
Registered: ‎08-16-2010
My Device: Blackberry Bold 9700
My Carrier: T-Mobile

SMS problems

Sometimes when I try to open an SMS conversation between my boyfriend and I (I speak specifically of him because he is the only contact I have this problem with) anyways, sometimes when I try to open our SMS conversation to send a text, our conversation will not open.  Everyone else, I have no problems opening.  Then after a while I can go back and then it may open, or I have to wait for him to send me a text before the convo opens.  I have even tried to use the main menu to compose a new SMS to him to see if it will open, and nothing, won't open at all, won't even let me compose a new message. It iwll go as far as who Im sending the message to, then I input his contact, and nothing else happens.  But I can compose an MMS to him.  This has happened since day 1, I have only had my phone for 4 days.  Any ideas of what this could be?  Its kind of aggravating.

Posts: 95,114
Likes: 24,496
Solutions: 6,376
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: SMS problems

Try deleting the SMS history of this user, then do a reboot of the device (With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.) and after reboot, see how it goes.



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Contributor
Posts: 19
Registered: ‎08-16-2010
My Device: Blackberry Bold 9700
My Carrier: T-Mobile

Re: SMS problems

Thank you, Im gonna try thatSmiley Happy

New Member
Posts: 1
Registered: ‎08-21-2010
My Device: 9700
My Carrier: Orange

Re: SMS problems

I have the same problem  Erika8183

This happens on my 9700 to the contact I have been sending/receiving the most sms, it is definately related to the contact that has been the most active with sms as the freezing changes between different contacts depending on who I have been sms any particular day.

I have searched this problem out on the internet and there does not seem to be a fix, deleting the history may work for a short period of time but does not seem to fix the problem forever, its also a shame to have to delete the sms history messages all of the time.

Hopefully a future software upgrade will fix this problem.

 

 


Contributor
Posts: 19
Registered: ‎08-16-2010
My Device: Blackberry Bold 9700
My Carrier: T-Mobile

Re: SMS problems

I definitely agree.  I dont like having to delete the entire thread just because it wont open.  Now sometimes if you just come back to it a few minutes later, it'll open. So I either wait if I can, or just delete the thread and start over, although its a pain.  I wonder when the update will come???

New Member
Posts: 1
Registered: ‎09-21-2010
My Device: Bold 9700
My Carrier: T-Mobile

Re: SMS problems

I have this same problem with many people with whom I text. Is there some way we can encourage the Blackberry programmers to come up with a fix? It's super annoying and happens to me all the time.

New Member
Posts: 1
Registered: ‎10-13-2010
My Device: Not Specified

Re: SMS problems

Same thing happens to me. If its urgent and I can not wait to re boot the phone, I have to send a MMS and this always goes through... I called T-Mobile, my service provider, and she told me the fix was to "delete prior". Still a pain, and I should not have to do that.... Any update from you guys?
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Contributor
Posts: 28
Registered: ‎02-13-2010
My Device: 9700 Bold
My Carrier: Orange

Re: SMS problems

hey all. Same issue is being discussed HERE. And funny thing is EVERYONE has almost identical problems. This gotta be a software issue?! If anyone does find a solution please do post.

 

Hope the experts here can help us out.

وأعتقد أن في واحد والله وحده