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New Contributor
Posts: 2
Registered: ‎06-02-2011
My Device: 9800 Torch
My Carrier: Vodafone

SOLUTION Chinese and Asian language for 9800 Torch

Chinese and East Asian character display on Blackberry 9800

I uninstalled all BB software from my computer.

Choose a download site from:

http://us.blackberry.com/support/downloads/download_sites.jsp

I used Brightstar Hong Kong's site.

Chose Blackberry 9800 from:

https://swdownloads.blackberry.com/Downloads/browseSoftware.do

Select Blackberry 9800

Two files are shown as downloadable

Chose the file named below and download it into your BB software folder

BlackBerry Handheld Software v6.0.0.695 (All Languages)
This is the file containing Asian languages

Package Version: 6.0.0.695
Consisting of:
Applications: 6.0.0.246
Software Platform: 6.4.0.105
File name: 9800jAllLang_PBr6.0.0_rel695_PL6.4.0.105_A6.0.0.246_Brightstar_Hong_Kong.exe
File size: 182.49MB

Download Desktop Software v6.0.2 B45 from your service provider (this is described as multi-language but contains only European languages) into the same folder from:

https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB06...

Back up all data from the 9800

Turn off firewall

Open Desktop and the Asian languages should be visible and selectable for installation on the 9800

Download them from the computer to the phone.

Turned on the firewall again.

I am not a techie, so some of these steps may not be necessary but they worked for me.

BTW Finding out how to do this was a VERY time consuming exercise. It is hugely surprising that RIM do not cater for such a simple and much demanded facility in a more customer friendly manner.

Best of luck and I hope it works for you.

SG

New Contributor
Posts: 2
Registered: ‎12-29-2012
My Device: PlayBook
My Carrier: Roger

Re: SOLUTION Chinese and Asian language for 9800 Torch

Thanks. Will try this out.