07-06-2011 04:33 PM
This has caused me a great deal of frustration.
With my Curve, when I try to make an outgoing call and I get a busy signal like two beeps that repeat.
I have tried everything and the only thing that worked was a security wipe, thus losing all my data.
If I did a backup and restore, the problem returned. If I restored selectively through the BLackberry Desktop, database by database, the problem returned. Koodo Mobile and Blackberry escalated support was not able to figure this out.
However, through much trial and error, i found out that if I restrict my identity or disable the Show My Number option in the phone settings, for some reason it caused this problem.
So I cannot block my identity using the phone settings.
This may be a result of my location and carrier service, which is Koodo Mobile, in Thunder Bay in Northwestern Ontario that used the TBAYTEL towers for service, of the type of technology signal service. I do not know, and no one has been able to tell me why this happens. I went 6 months not being able to make outgoing calls without losing ALL my sms, contacts, BBM, TXTs, Bookmarks, and other personal data. ONly a security wipe would allow me to make a call - until I enable the restrict my identity and enabled the show my number option.
SO - I hope this helps other users. I went through three phones thinking it was hardware issues.
It is kind of crappeh since I do wish to block my identity with some calls. As such with the BB Curve in on Koodo in Thunder Bay, I cannot do this. I have not tried outside Northwestern ONtario, but it will probably be the same, unless I am out of the TBAYTEL service area.
Such is life. Live with it.
Easy but unsatisfactory fix.
I'lll post this in the Koodo Forum as well if there is one.
Solved! Go to Solution.
07-07-2011 12:27 AM
PLease check these
Only restore Address book not any other else then check. The problem reamins same or not.
Wipe you phone and then show your identity still reamin same
Reinstall the OS then check
07-19-2011 10:27 PM