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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎06-17-2013
My Device: Blackberry Bold 9930
My Carrier: No Carrier

SOS!!!!!! Need Help With "JVM Error 545" on Bold 9930

[ Edited ]

Someone, anybody please help me!


Okay so here's my dilemma:


I have a Blackberry Bold 9930, no carrier, but I was using T-Mobile with it. So for about a week or so it was working fine, however out of the blue my phone shuts off and a white screen reads "JVM Error 545" with a reset link thing under it. After clicking it, it returns to the same message.


After countless HOURS of Google work, I found many solutions, some that seemes extrememly complicated, and some that flat out didn't work.


1. I downloaded the Blackberry Desktop Manager for Mac

2. When I plug in my phone the first message that prompts up is:


Free Web Proxy



3. Then after I click repair and get this:


Free Web Proxy




i honestly don't know what to do anymore, have sort of hit a wall. Being that my phone has no carrier I have no idea what software to install if that was the case. Also, I looked up Sprint Software but it lists specific versions, and the only way that I'd know to find it out was if my phone actually turned on.










Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: SOS!!!!!! Need Help With "JVM Error 545" on Bold 9930

Hey nivek_yabas,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Follow the steps in this KB article to resolve the issue: www.blackberry.com/btsc/KB12077


Let me know if you have any more questions.  


Please note:  You may need a click on repair when you receive that prompt as you provided.  If the issue still continues you may need access to a PC to continue with the steps in the KB article.


Let me know if you have any more questions.





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