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New Contributor
Posts: 4
Registered: ‎11-22-2008
My Device: Not Specified
Accepted Solution

SOS

Hi

 

May I ask your opinions?

 

Last Tuesday I received my BB Bold from o2. Upon receipt I noticed that the phone worked then went into SOS mode.

 

I did the soft reset - battery & sim out - and it worked for 10 mins then went off again. Phone o2 and they said they would replace it by yesterday but true to form they have run out of stock so I will have to wait.

 

Yesterday I had SOS up all morning then from about 1pm for the rest of the day it worked fine............today it worked till 9.30am now I have SOS up.

 

Has anyone else experienced this problem..........would you presume I have a faulty handset? or is there a setting I can tweak?

 

Many thanks

Kolo

 

 

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: SOS

Hi and welcome to the forums!

IT may be that it is the SIM that needs replacing. See this article from the Blackberry KB:

 

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03448&sliceId=SAL_Pub...

 

Thanks,

Please remember to resolve your thread. Put the check mark in the green box that contained your answer! Thanks
Click Accept as Solution for posts that have solved your issue(s)!
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New Contributor
Posts: 4
Registered: ‎11-22-2008
My Device: Not Specified

Re: SOS

Again Many thanks Bifocals.

 

Have been in touch with o2 and they have found my SIM card is the original making it about 18 years old!!!!!! hence the fact it loses signal.

 

They are sending replacement so hopefully that will resolve my connection issues.

 

Best regards

Kolo

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: SOS

Good Deal!

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

New Member
Posts: 1
Registered: ‎11-24-2008
My Device: Not Specified

Re: SOS

Hi, Just received Blackberry Bold on 02 and I had the same issue with SOS only.

 

To get around this change to 2G only as follows:

 

Manage connection -> Mobile Network options -> network Mode -> Change from 2G/3G to 2G only.

 

This worked for me!

Star

 

New Member
Posts: 1
Registered: ‎02-20-2009
My Device: Not Specified

Re: SOS

changing to 2g also worked for me