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New Contributor
Posts: 5
Registered: ‎09-30-2010
My Device: 9500 storm
My Carrier: At&t
Accepted Solution

STorm Stopped turning on !!!!!!!

Charged it for an hour, nothing. Bought a new battery, nothing . changed the charger , nothing. 

alll i get is a battery with a thunder bolt through it then nothing. I had it working for maybe about a min then everything just turned off and back to the red light then the thunder bolt. please someone help 

thanks 

 

Posts: 95,182
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: STorm Stopped turning on !!!!!!!

Leave it to charge another couple of hours and then, WITH THE CHARGER STILL CONNECTED TO THE BLACKBERRY, remove the battery and reinsert. You might initially still get the "no battery" icon, but wait and see if it begins to reboot after 20-30 minutes, and if not do another battery pull (still connected to the charger).


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New Contributor
Posts: 5
Registered: ‎09-30-2010
My Device: 9500 storm
My Carrier: At&t

Re: STorm Stopped turning on !!!!!!!

I tried that and it turned on, but an error message came on saying that the some power hub dont have enough power and to try a different outlet and use a different usb conector. The charge goes off and on i wiggled it around (thats what she said ). but no solid charge. i tried different chargers. any ideas please let me know and

 

thank that battery pull with the charger connected really jump started things 

 

Posts: 95,182
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: STorm Stopped turning on !!!!!!!

 


arabicpassion wrote:

IThe charge goes off and on i wiggled it around (thats what she said ). but no solid charge.


 

That sounds like a USB port problem -- your device USB port could be going bad.

My recommendation is to try to get it laying very still and see if you can keep the connection solid.

Make sure you're using a wall outlet charger if you have one rather than the USB cable to the computer connection.



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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
Posts: 5
Registered: ‎09-30-2010
My Device: 9500 storm
My Carrier: At&t

Re: STorm Stopped turning on !!!!!!!

Thanks sanders, the only issue is it stand still and the charge works and shut off too. How would I go about changing the port. 

 

thanks 

 

Posts: 95,182
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: STorm Stopped turning on !!!!!!!

 


arabicpassion wrote:

. How would I go about changing the port. 

 

thanks 

 


 

I can't advise you on that, it's some pretty minute, very fine soldering to remove and replace the USB port.

For that you are best off buying a part somewhere online the internet. I just haven't done that.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎09-30-2010
My Device: 9500 storm
My Carrier: At&t

Re: STorm Stopped turning on !!!!!!!

thanks so much for your help I really appreciate it 

 

 

 

thank