05-13-2012 12:37 PM
I downloaded Blackberry OS 7.1 for my 9360 curve but the update isn't picking up on the desktop software program why is that? When I go to the help menu (question mark in the top right hand corner) I find it under "Installed Blackberry Device Software" so why am I not able to update the software? The latest software update that automatically pops up is OS 7.0 Bundle 2259. I am not a tech boffin. So any help will be greatly appreciated.
05-13-2012 08:40 PM
05-13-2012 10:09 PM
Maybe the Official OS 7.1 not yet released from your carrier. You can find it here: http://us.blackberry.com/support/downloads/downloa
Note: You can also upgrade your BlackBerry with other OS carrier.
05-14-2012 04:41 PM
Hi thanks! and yeah thats what i've done... its just i dont really know how to do that. deleting the vendor.xml what if i mess up my phone in the process??
05-14-2012 04:45 PM
05-14-2012 05:32 PM
05-14-2012 10:22 PM
Delete also in your Recycle Bin. Locate this on your Computer: C:\Users\<USERNAME>\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
If you see Vendor.xml there delete peramanently. Open your BlackBerry Desktop Software. See what happens.