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BlackBerry® OS Smartphones

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Contributor
Posts: 11
Registered: ‎09-17-2010
My Device: Blackberry Torch 9800
My Carrier: AT&T
Accepted Solution

Screen Display Help

Please help....

My screen turns ON automatically when sitting on counter/table (not touched) every 10-30 seconds continuously. Even if I have the screen lock on or the phone completely locked, the home screen keeps popping up. When I attempt the screen lock alone, within a minute the screen turns on and unlocks automatically without touching the phone.  Help Please !!! It's killing the battery.

Michelle
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Contributor
Posts: 11
Registered: ‎09-17-2010
My Device: Blackberry Torch 9800
My Carrier: AT&T

Re: Screen Display Help

solved my own problem..........I just soft reset. Removed batter and reset phone. It all works great now.....Seems that when alot of downloading and adjustments are made to the phone, especially when first purchased, this reset helps reset everything into place and all functions are restored....Thanks anyway for those who thought about helping.

Michelle