Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-17-2011
My Device: Blackberry Torch

Screen Display Issue

I recently purchased a new unlocked torch from bb.


Yesterday I clicked the power off button and since then it started giving problems


I am unable to turn on screen display, but my keyboard is active (backdisplay light)


I did hard reset by removing battery etc. Reset turns on the display momenteraily but once the blacklight turns off the screen goes blank and I can't get to turn it on,  no matter what buttons I use.


Suggest action to be taken. Thanks.