04-20-2012 06:35 PM
Hi All, I have a BlackBerry Torch 9800 but I am a little technically challenged and could use some help.
The device was working fine until about 4 days ago: None of the applications open when I press on the icons. Any idears?
04-20-2012 06:54 PM
First, AND even if you have already done so... Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code