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Contributor
Posts: 13
Registered: ‎02-10-2010
My Device: 9800
My Carrier: Bell

Re: Screen Rotation Stopped Working

Well the almighty Security Wipe Fixed the problem.

 

Now how ever a new problem.  My BES, as soon as I put the device on the BES the screen will not go into landscape mode.

 

 

AUGH........

 

 

Shane W.
Guru II
Posts: 21,521
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Screen Rotation Stopped Working

Interesting. Before you reactivated on the BES did you restore your data from backup? If so, did it work after the restore and quit when activated on BES?


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Highlighted
Contributor
Posts: 13
Registered: ‎02-10-2010
My Device: 9800
My Carrier: Bell

Re: Screen Rotation Stopped Working

No I activated the device on the BES right after the security wipe.

 

I did not reload the backup data yet.

Shane W.
Guru II
Posts: 21,521
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Screen Rotation Stopped Working

We need to know if its your data or something with the BES. Wipe the device again. Then see if it works. Then restore your data. See if it works. Then reactivate on the BES. That's the normal process anyway.

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
507
Contributor
Posts: 15
Registered: ‎10-26-2010
My Device: 9900
My Carrier: TMHU

Re: Screen Rotation Stopped Working

HI,

 

I have the same issue. Even I have wiped my Torch, after the reactivation the screen rotation stopped working again however when it was empty (without acitve BES sync) worked properly.

Last week we got the MR1 to 5.0 I have some bad feelings about it couse I don have any 3rd party app now.

 

Could you suggest someting?

507
Contributor
Posts: 15
Registered: ‎10-26-2010
My Device: 9900
My Carrier: TMHU

Re: Screen Rotation Stopped Working

After a day, somehow started again. It was a mystery...

New Member
Posts: 1
Registered: ‎04-18-2011
My Device: torch 9800
My Carrier: bell aliant

Re: Screen Rotation Stopped Working

i have same problem, did the wipe, the rotation when back on..........but when i sync with BES, it's started againt 

New Contributor
Posts: 7
Registered: ‎05-13-2011
My Device: Torch 9800
My Carrier: Voddafone NL

Re: Screen Rotation Stopped Working

Someone on another thread suggested slamming the slider closed a couple times. That fixed it for me. 

New Contributor
Posts: 8
Registered: ‎12-24-2011
My Device: Blackberry torch 9800
My Carrier: Etisalat

Re: Screen Rotation Stopped Working

Even im having the same problem, but the screen rotates in 3rd party apps. It rotates in the games i have downloaded like copter etc, but otherwise it does not rotate. It means its not a hardware probs. What should i do?

Posts: 94,197
Likes: 24,319
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Screen Rotation Stopped Working

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

Now see if the screen rotates corrrectly.

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