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New Contributor
Posts: 4
Registered: ‎02-03-2011
My Device: Blackberry Torch 9800
My Carrier: At&t

Re: Screen goes blank after making a Call

OK What you should do is just cut the little portion off where the sensor and the blinking light is on top right.  as long as that portion is without cover your fine.  

New Member
Posts: 1
Registered: ‎04-20-2011
My Device: 8900 curve black
My Carrier: at&t

Re: Screen goes blank after making a Call

Try doing a software reload on your device to see ifthat ifxes the issues.

 

instructions are below:

 

backup your device data first before doing this because it will wipe your phone.

 

HOW TO DOWNLOAD THE DESKTOP MANAGER

-----------------------------------------------------------

 

IF USING A PC:

 

 

IF USING A MAC:

 

 

 

https://www.blackberry.com/Downloads/contactFormPreload.do?code=CBC462E27100DAD71CDBF606D396DDAD&dl=...https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=... 

 

 

 

 

 

INSTRUCTIONS ON HOW TO DO THE CLEAN RELOAD:

 

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11320

 

 

IF USING A MAC:

 

http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB19150&slic...

 

 

Contributor
Posts: 25
Registered: ‎03-17-2012
My Device: blackberry Z10
My Carrier: Rogers

Re: Screen goes blank after making a Call

I have the same problem with my torch 9800,it was ok before and I don't know what happened. I did the battery pull which did not work. So I guess I'll have to do the software reload and see if that works.
Contributor
Posts: 25
Registered: ‎03-17-2012
My Device: blackberry Z10
My Carrier: Rogers

Re: Screen goes blank after making a Call

Also I have never had a screen protector on it either
Contributor
Posts: 25
Registered: ‎03-17-2012
My Device: blackberry Z10
My Carrier: Rogers

Re: Screen goes blank after making a Call

I did the software reload and it did not work either.