Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎06-03-2013
My Device: 9800 Torch
My Carrier: t-mobile

Screen goes dead when slide open

Hi - Have a Torch 9800 and now when I slide it open the screen goes dead.... keyboard OK and can use the touch screen when closed

 

- any ideas - probably needs hardware repair - if so any idea what it should cost - Thanks.

Highlighted
New Member
Posts: 1
Registered: ‎06-05-2013
My Device: Torch 9800
My Carrier: Orange

Re: Screen goes dead when slide open

Hi heburman,

 

I had the same problem with my torch and found that the problem was the connection between the 2 halves of the phone.

 

If you feel confident about taking your phone apart it is quite easy to fix. I bought a connecting cable from ebay (cost less than £10) and took the phone apart - there are a number of videos on the web that show you how to do this, you just need to get the right screwdrivers - and simply replace the cable.

This worked for me as I guessed the constant opening and closing had taken its toll on the wires and as long as this is the only problem you have, its most likely to be this.

 

Hope this helps.