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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎01-31-2012
My Device: Torch 9800
My Carrier: AT&T

Screen not working at all!!!

I have had my torch for about a year now, and all of the sudden, my screen doesnt work at all. The keys still light up. I can hear my messages coming in and the phone still rings, but I cant see who is calling or read the messages....Anyone else have this problem? For the record, there is no water damage and it hasnt been dropped. It was literally in my hand and froze up right before it went out and never came back on...

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Screen not working at all!!!

You can try a battery pull.  Other than that, you'll have to take it to the store.

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Guru III
Posts: 32,226
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Screen not working at all!!!

so when you put in the battery there is no blackberry with a status line moving?


is no, then i agree with the post above


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