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New Contributor
Posts: 2
Registered: ‎12-09-2012
My Device: 8520
My Carrier: da0049891/10

Screen problem

please the screen on my phone became whit i didnt see any thing on screen> thanx

Guru II
Posts: 22,044
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Screen problem

That often indicates the device has failed. Have you tried removing the battery and plugging it into a charger to boot up?

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New Contributor
Posts: 2
Registered: ‎12-09-2012
My Device: 8520
My Carrier: da0049891/10

Re: Screen problem

hi , I removed the bettary but the screen didnt work.

Regular Contributor
Posts: 51
Registered: ‎03-20-2012
My Device: non- blackberry user
My Carrier: blackberry

Re: Screen problem

I have had a really hard time trying to figure out what is wrong with my storm's screen. Whenever I try to touch a folder or option, it doesn't light up. Scrolling with my phone right now is almost IMPOSSIBLE! I have tried many battery pulls and it works but after minutes the screen is useless again.

Eric Lewis