05-12-2011 05:48 AM
My scroll pad on by blackberry curve 8900 3g is keeps stopping working for long periods of time, i have obivously tried rebotting the device by taking out the battery when when ON and it has worked a couple of times but then it freezes again. The phone is only a couple of months old. Any advice appreciated
05-13-2011 03:49 AM
Please note the following instructions may need interpolating for your specific model; they work for mine.
Open the rear cover and remove the battery and sim card. There's a small rectangular stainless steel metal plate which is the cover for the touchpad. On the left area of this this plate next to the sim card is a tiny white soft piece of sticky paper covering a torx screw that holds the plate in place.
Use a torx screwdriver with a T5 size bit and carefully remove the screw, remove the metal plate then reinsert it and replace and tighten the torx screw. You may find that the screw was loose and the plate may not have been secured in place properly. This may solve your problem for good as a loose torx screw prevents the touchpad or optical pad from making the necessary full contact with the inside of this cover.
Be careful not lose the very tiny torx screw while working on it. You can get a very inexpensive torx screwdriver with a set of miniature bits for around a few £'s or $'s. Make sure there is a T5 bit in the set.
A temporary fix which might help until you get the right screwdriver is to put firm pressure on the metal plate cover with your finger. This does work for a while but the freezing always returns.
Another fix recommended by some is to remove and reinstall the Blackberry sotware but this is also not a reliable fix given the loose screw issue. The only real fix is to follow the above procedure as long as your touchpad is not physically defective and needs replacement.
05-16-2011 12:55 PM
03-03-2013 06:12 AM
01-26-2014 08:53 PM
do you think this would work on a blackberry 9320?? My scroller isnt working at all unless its in an option so say your setting up the phone and you have to choose which language, that bit is fine but it wont scroll left or right.. Help me please as i would like to be using my blackberry again as i am currently using a sony which is touch screen and its too small for my hands. I hope i can get it fixed....