Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎09-30-2013
My Device: Curve 9360
My Carrier: Fido

Scrolling Problem

Hi, i have a curve 9360 that i got 2 weeks ago and ever since i got it i cant seem to scroll down in only text messages, i can scroll up just fine and i can scroll down maybe a line or two then it just gets stuck and puts the cursor in text box thing where u can type your message, and it doesnt help if i try to go back to the history and go down again as its still stuck. Ive read the method of going to "view" and clicking the message there for that contact but that doesnt help one bit as that just goes to the most received message.

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Scrolling Problem

Hey bobo123123,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


I suggest following the steps in this KB article to fix the trackpad scrolling: www.blackberry.com/btsc/KB29640


Let me know if the issue still persists.





Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!