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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎09-02-2008
My Device: Not Specified
Accepted Solution


Until recently, if I wanted to get to the bottom of my message I would use alt B, to the top alt T.  Now, all of a sudden, these command keys do not work.  Have I "erased their ability"!  What do I need to do to "reinstate" their functions?

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Scrolling

Hi and welcome to the forums,

Please pill the battery whole the device is ON, leave out for a minute,

replace and let the device reboot 1-3 minutes, Try the functions,


If you need more info, pleas ask!

If not please resolve the post by putting the green check in the post that solved the problem




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