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BlackBerry® OS Smartphones

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New Contributor
Posts: 2
Registered: ‎11-29-2011
My Device: torch 9800
My Carrier: rogers

Search Engines Gone

Pulled the battery on my phone today and now Browser does not have the options to seach via a search engine. Its just an address bar. Ex. If I type yahoo, it will just go to http://yahoo. It used to show the search engines I could use. Also, in the options it would let me choose my default before, now there is nothing in the options about search engines.
Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Search Engines Gone

Pulling the battery really shouldn't do that to your phone.  Are you sure it wasn't something else?

 

Anyway, you came here for a solution, not an interrogation.

 

If you reload your OS, your search engines should reappear in your browser.  Plug your phone into your PC via USB and open BlackBerry Desktop Software.  If you don't have it installed on your PC, go to www.blackberry.com/desktop from your PC's browser.  Open BDS and wait for your phone to be recognized.  Once it is, click Device at the top of the software then Restore from the drop-down menu.  Choose the most recent restore point and follow the instructions.

 

Once your phone reboots, you should have your search engines back again and life will once again be beautiful.

 

 

I hope I've helped you.  Smiley Happy


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
Posts: 2
Registered: ‎11-29-2011
My Device: torch 9800
My Carrier: rogers

Re: Search Engines Gone

Thanks I will try that. Pulling the battery was the only thing I did. Not sure why it happened. All trying to get youtube to work again... Ugh! Thanks for the help