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New Member
Posts: 1
Registered: ‎07-18-2011
My Device: 9800
My Carrier: Bell

Search shows XX results but only X visible

Hello,

 

When searching my inbox on the Torch - the device shows 63 results at the top but only a single email is visible in the results list.

 

Device Information:

 

Blackberry Torch 9800

Blacberry Version: 6.0.0.246

Connected to BES 4.1

 

Any idea what is happening?

 

 

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Search shows XX results but only X visible

Hello bullmike85,

 

Have a look at this article:  
Universal Search feature produces inaccurate search results when searching for emails on the BlackBerry Torch devicehttp://btsc.webapps.blackberry.com/btsc/KB24295

-HB

 

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Super Contributor
Posts: 264
Registered: ‎02-01-2011
My Device: Torch 9800 .246/.448/.526/.666/.706

Re: Search shows XX results but only X visible

Plus, think about upgrading to AT&T's newest OS release. It the .600 OS upgrade and it works wonderfully for me.

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