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New Contributor
Posts: 2
Registered: ‎10-12-2012
My Device: blackberry torch 9800
My Carrier: safaricom

Security password

Hi my name is eryc and unfortunately I have forgotten my password for my phone and IM only remaining with one chance of tiring the password ,how can I recover it back coz right now I can only receive call only ,thus limiting me from using my blackberry phone kindly advice ,me on what to do coz I don't want to lose my data. plz email me the answer to eoyugi@treasury.go.ke    or     rberyc@gmail.com 

thank you 






Posts: 95,794
Likes: 24,596
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Security password

Eryc, there is no back door to the security password, sorry. You either know it or you don't.


Often users who have multiple numerals in their password will only press the ALT key for the first numeral and not those following, so for instance, if your password were "1234", you might have been pressing "Alt 1234" on the device, which makes the actual password to be "1ers".

Does that make sense? Does it sound familar to your usage?

So check the way you enter your password on the device... do you think you are entering multiple numbers but actually are not?

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New Contributor
Posts: 2
Registered: ‎10-12-2012
My Device: blackberry torch 9800
My Carrier: safaricom

Re: Security password

Thank you so much 4 the reply