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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎05-27-2013
My Device: Black Berry Curve 9300
My Carrier: Orange

Send and Reception MMS/Connection to the Web

(Sorry for my english ... I'm french..)

Hello, since I changed flea on my Blackberry Curve, I do not receive nor can send of MMS well that my fixed package authorizes it  to me, furthermore when I try to reach internet via my mobile or to connect me in one Wi-Fi this message displays: " you are not at present in a zone being able to manage the communication of data. Consequently, the browser can get back no web page. Re-try in another zone or contact your service provider if the problem persists. " However, when I put back the former  flea  which I received during the purchase of my mobile, everything works marvelously. You could help me please because I pay options that I do not take advantage. (Sorry for my english ... I'm french..)

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Send and Reception MMS/Connection to the Web

Hello maevaberry9300,

Welcome to the BlackBerry Support Community.


I would recommend calling your mobile service provider to investigate this issue for you as it is likely related to a change on your data service plan based on your description. 


Thank you.



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