06-28-2013 12:06 PM
I can send a response to a received email but when I compile a new email on the Blackberry it will not send. I recently dowloaded software from the Blackberry site to back-up my contacts and calander which I did and the problem started then.
06-28-2013 01:23 PM
Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.