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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-07-2013
My Device: bold 9900
My Carrier: orange

Sending photos by Whatsapp from my BB bold 9900

[ Edited ]

Dear Team since 3 months now, since I have my BB Bold 9900 I have problems with the photos that I send with Whatsupp :


1/ the photo takes 3 to 4 minutes to be sent, it’s not isent mmediatly

2/ the person who receives the photo has difficulties to see it, as it's in a very small format and not clear at all.


I have no problems to take photos all is working so can you please help to solve this issue?

please be aware that I already undertooken the following actions :


1- Downloading several time Whatsapp : didn't solve the problem

2 - formatting the media card done several times

3- Rebooting my BB by removing my battery , and re inserting the media card  


Any support is welcome as I really have no ideas how to solve this problem

Thanks a lot !