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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-16-2013
My Device: Blackberry Torch 9810
My Carrier: MTS

Sending pictures but recipient does not receive it?

I am currently with MTS provider and have had three phone that i have had the same problem with. I have the plan that allows all types of unlimited messaging. When i take a photo and send it through mms (it says that it sent) the person on the receiving end does not receive it. This has happened on numerous occasions. I was also having problems receiving mms unless they sent it to my email.

I have talked to my provider twice and they cannot figure out the problem for me, except to tell me to keep my wifi off?