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07-26-2013 02:13 AM
Hi, I recently started using 9320.
Read the whole manual, about the email preferences. Everything its ok, until I send an Email from the smartphone. When I go into the webmail, I can see them. But when it comes to Outlook, simply: no mails sent from my BB. I can't get to make them Sync with Outlook. So if anyone knows how to fix it, I will apreciate it.
I made it with pop3, webmail.
07-26-2013 03:27 PM
Hi and Welcome to the Community!
From what you say, I deduce you are not on BES...if I am wrong, then stop now and seek assistance from your BES admins.
Otherwise, this KB governs all actions between your BB and your email server:
However, between your Outlook client and your server, that is governed by different things. If you are integrated with Outlook via anything other than POP, you should see reconciliation of Sent Items that you see on the server with your Outlook client. But, if you are integrated via POP, then such will not happen, as Outlook does not support it. But that's an Outlook issue, not a BB issue. If the BB is performing with the SERVER as per the above KB, then all is well in that regard.
07-29-2013 12:53 AM
TY for your answer, still not familiarized with the terms BES, or KB, but I'll gonna find out.
just confirming, its Webmail, with the server RoundCube. And Yes, it is Corporative. So I guess, I'm gonna talk with MS inc, to find out this issue.
TY for your attention, though, faster than I thought. (thumbs up)
07-29-2013 01:17 AM
RoundCube webmail is just an external mail client pulling emails from your organization. You really have to know first what server you are using for hosting your email Outlook.
Just so you know, if you need help, I am an Exchange Server Engineer from Microsoft Certified Partners
Let me know if you have questions with regard to Outlook, Exchange Server and integration with Blackberry Enterprise Server (BES mentioned above).