10-28-2008 11:15 AM
Solved! Go to Solution.
10-28-2008 11:32 AM
10-28-2008 11:40 AM
10-28-2008 11:42 AM
Tanzim Wrote in his post:
Cause of the issue
Gmail webmail accounts do not have separate sent items and inbox folders. The Gmail account web page contains a Sent Mail link on the left side, but this is not a separate folder from the inbox. Gmail webmail messages are grouped into conversations, resulting in all sent messages and replies from others appearing as a single email message entry in the inbox. This allows for easy reading and viewing on the Gmail web page, but, when integrated with the BlackBerry Internet Service account, results in copies of sent email messages arriving on the BlackBerry smartphone as new email messages.
To prevent sent messages from returning to the BlackBerry smartphone each time, create a filter in the BlackBerry Internet Service account to block the sending of those messages to the BlackBerry smartphone.
To create a filter, perform the following:
- Type a name for the filter into the Filter Name field. For example, My sent Gmail email messages.
- Set the Apply filter when field to "FROM" field.
- Type the Gmail webmail address into the Contains field. For example, <user name>@gmail.com>.
- Select the radio button beside Do not forward messages to device.
- Click Add Filter.
Note: After creating this filter, email messages will not be received on the BlackBerry smartphone if sent from the Gmail webmail account.
Source: KB10332 (with graphical depiction)
10-28-2008 12:12 PM
12-06-2008 11:57 AM
Where is the filter option on the blackberry curve?
I've been going to Internet settings, email accounts and looking for the filter but it's not there.
I also went to messages, options, and there's no filter options there either. This is driving me crazy!
Where are the filter options???