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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎11-02-2012
My Device: Curve 8520
My Carrier: Vodaphone

Sent emails showing "blue" and in duplicate.

[ Edited ]

Apologies if this has been asked and answered elswhere, but searched to no avail...


Email set up BES\Outlook (Office365)


One of our Blackberry users travelled abroad this week with his Blackberry.


Whist there, he noticed when sending emails, they were showing twice in his sent box, with one being in blue.


Any suggestions what this is and how it can be changed?

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Sent emails showing "blue" and in duplicate.

Check the below KB article -


  • KB13528 Duplicate e-mail messages are received on the BlackBerry smartphone

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