01-24-2011 11:11 AM
Hi - i`ve had a 9800 happily for 2 months. A week or so ago i noticed the screen becoming fairly unresponsive (having to press hard for any response, "accidentally" selecting things that i was not directly pushing on etc). This has got progressively worse over the past 2 weeks and is now a real problem - sometimes i really struggle to get anything on the screen selected. I have tried numerous battery pulls and this afternoon took the big step of a factory reset (which shuts off all my BES). This has made no difference.
No option but to return the handset? Has anyone else experienced this problem?