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New Contributor
Posts: 6
Registered: ‎04-30-2012
My Device: BlackBerry bold 9000
My Carrier: Orange
Accepted Solution

Session expired!!*what does that mean

[ Edited ]

I have recently started using my BlackBerry Bold again and security wiped it after my daughter had it for a while. I have also bought a PlayBook. Since I've started using my Bold again I can't download appworld.The message says,' my session has expired and should close the browser and start again.No matter what I do or how I itry to download it it says the same message.Pleasehelp!!

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Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Session expired!!*what does that mean

Try a new session from here using the email method.

http://us.blackberry.com/apps-software/appworld/download.jsp

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New Contributor
Posts: 6
Registered: ‎04-30-2012
My Device: BlackBerry bold 9000
My Carrier: Orange

Re: Session expired!!*what does that mean

No, it still goes to the session timed out as soon as I hit the download now.
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Session expired!!*what does that mean

In the borwser options, see if you can clear cookies, temp files, etc.

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If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Contributor
Posts: 6
Registered: ‎04-30-2012
My Device: BlackBerry bold 9000
My Carrier: Orange

Re: Session expired!!*what does that mean

No tried that too, I even cleared the cache and all push notifications and still get the same message
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Session expired!!*what does that mean

[ Edited ]

Does the same thing happen when you go to mobile.blackberry.com from the phone and click on the visit appworld link?  Try a battery pull too.

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
Posts: 6
Registered: ‎04-30-2012
My Device: BlackBerry bold 9000
My Carrier: Orange

Re: Session expired!!*what does that mean

I've tried all routes to download it,through the desktop software and the mobile but always get the same session message
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Session expired!!*what does that mean

Try here from your phone.

http://rroyy.com/ota/

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
Posts: 6
Registered: ‎04-30-2012
My Device: BlackBerry bold 9000
My Carrier: Orange

Re: Session expired!!*what does that mean

Brilliant, I'd almost given up. Thanks a lot mate, much appreciated
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Session expired!!*what does that mean

Cool!  Sorry to make you try all that stuff, but that site is my last resort when everything else fails.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________