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Posts: 8
Registered: ‎02-23-2014
My Device: Bold 9700
My Carrier: Du
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Setting of a second email account

Hi, when I try to set up a second email account, as I had before changing my operator from Italy (TIM) to United Arab Emirates ( Etisalat), i cannot manage to have a second account of my own, but another one @etisalat.ae.

 

Any idea how to change this?

Posts: 94,541
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Setting of a second email account

Do you have a limited BIS plan in anyway?

Most BIS account allow up to ten email accounts, but I know there are also cut-rate BIS plan in some countries that allow only one.

 

When you go to you email setup icon, you only see one choice for etisalat.ae?

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New Contributor
Posts: 8
Registered: ‎02-23-2014
My Device: Bold 9700
My Carrier: Du

Re: Setting of a second email account

[ Edited ]

No, I do not have alimited BIS plan, but I can see many more second email optuions : @yahoo, @hotmail,@gmail  but I want my company mail account, [personal information removed]@spar.it, that get rejected. When I arrive in Dubai last year I had the 2 accounbts running, but when I di a reboot, this second  account disappeared....

Posts: 94,541
Likes: 24,406
Solutions: 6,351
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Setting of a second email account

Oh, well that's more information.

 

is your @spar.it account a BES or corporate exchange work account? If so, you will need an activation password from your employer.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
Posts: 8
Registered: ‎02-23-2014
My Device: Bold 9700
My Carrier: Du

Re: Setting of a second email account

No, it is an IBM Lotus INotes.......

Posts: 94,541
Likes: 24,406
Solutions: 6,351
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Setting of a second email account

Yep, you'll need the BES activation.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎02-23-2014
My Device: Bold 9700
My Carrier: Du

Re: Setting of a second email account

ok, thanks