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New Contributor
Posts: 2
Registered: ‎11-08-2012
My Device: Blackberry Curve 9320
My Carrier: vodafone

Setting up E mails

Hi

Brand new to Blackberry, only had it two days

 

Am trying to set up to recieve my E mails

 

Comes back with    (activation request failed. A service connection is unavailable)

 

Any idea what I am doing wrong.

 

Thanks

Highlighted
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Setting up E mails

Hi iamtom

 

Welcome to BlackBerry Support Community Forums

 

 

Did you Activated BlackBerry Internet Services on your account ? If not them give a call to your Carrier and activate that in order to enjoy BlackBerry Push Email services and many other services.

 

 

Prince

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Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Setting up E mails

Did you subscribe for BlackBerry data plan from your mobile operator? For BlackBerry device to setup for email you must have that.

 

How are you trying to setup emails? Please elaborate.

tanzim                                                                                  
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New Contributor
Posts: 2
Registered: ‎11-08-2012
My Device: Blackberry Curve 9320
My Carrier: vodafone

Re: Setting up E mails

Hi Tamzim

 

I am running it on vodafone, and pay as you go

 

I go into setup

select E Mail accounts

Type in my E mail address and password

and press activate

 

Thanks

Tom

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Setting up E mails

As mentioned in my post...did you subscriber for BlackBerry data plan from your mobile operator? This data plan is not same as your internet data plan. BlackBerry data plan need to be subscribed in addition to your internet data plan.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit