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New Contributor
Posts: 2
Registered: ‎05-14-2008
My Device: Not Specified

Setting up desktop sync

When I try to set up my outlook synchronization on my office computer, I get a "runtime error" message "a session of that type has not been started.  I have been able to set up the sync on my laptop with no trouble. thanks
Posts: 1
Registered: ‎05-20-2008
My Device: Not Specified

Re: Setting up desktop sync

We are getting the exact same thing, set it up no problem on over 20 machines in our company and only one of them is having this issue. Can't seem to track down why. Any ideas?
New Member
Posts: 1
Registered: ‎08-18-2008
My Device: Not Specified

Re: Setting up desktop sync

I am having the exact same issue.

Can't figure it out.

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Setting up desktop sync

Hi Jake and welcome to the forums,

Can you specify the version of Desktop software you are running as well as

What OS is on the PC. If using Outlook please  specify what version.


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New Contributor
Posts: 2
Registered: ‎10-26-2008
My Device: Not Specified

Re: Setting up desktop sync

Hi, I'm not Jake, but I am having the same problem.

Desktop Manager Software version

Windows Vista Home Premium SP1

Office Outlook 2007 SP1


I am looking forward to correcting this issue.  Any help is Greatly appreciated.