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New Contributor
Posts: 4
Registered: ‎08-13-2009
My Device: Not Specified

Setup personal email on 8707g

Hi

 

I have an "old" blackberry 8707g from my previous work and I got it unlocked.

 I 'm trying to add my personal hotmail account but when I go into  email set -up the only choice I have is

 
1- I want to use a work email account with a blackberry Enterprise server
2-I want to skip email set up
What is the way around this?
Thank you in advance.
//S
 
Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Setup personal email on 8707g

First let's make sure that you don't an IT Policy on the phone. If you go into Options | Security Options | General Settings (or just Options | Security Options), do you see a line that references an IT Policy?
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New Contributor
Posts: 4
Registered: ‎08-13-2009
My Device: Not Specified

Re: Setup personal email on 8707g

 Thank you for answering jmrmb80,

 

well as as far as I can understand no,

 but to be sure I list you what I see (some don't make sens for me which is not at tech expert)

 

Generalsettings/Applications permissions/Certificate Servers/Certificates/Firewall/Key stores/Memory cleaning/TLS/WTLS

Posts: 94,686
Likes: 24,431
Solutions: 6,358
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Setup personal email on 8707g


sim7 wrote:

 

Generalsettings


Look in that section... scroll down to **services**... anything there?

 

 

You will definately need a BlackBerry Data Plan on your mobile provider account for BlackBerry Internet Service (BIS) at which time you will get the "personal email setup" icon.



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New Contributor
Posts: 4
Registered: ‎08-13-2009
My Device: Not Specified

Re: Setup personal email on 8707g

yes  I do  have  a line:

 

IT Policy Name : Default

and below Services: ***no services****

 

 

Posts: 94,686
Likes: 24,431
Solutions: 6,358
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Setup personal email on 8707g

1. http://www.blackberryfaq.com/index.php/Remove_IT_Policy

 

2. Get THE BlackBerry Data Plan for your device.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 4
Registered: ‎08-13-2009
My Device: Not Specified

Re: Setup personal email on 8707g

Thank you for helping. But where and how do I get THE BlackBerry Data Plan for the device?
Hall of Famer III
Posts: 57,656
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG191), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Setup personal email on 8707g

From your carrier.

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 2
Registered: ‎08-26-2009
My Device: Not Specified

Re: Setup personal email on 8707g

great stuff -thanks!