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BlackBerry® OS Smartphones

Posts: 15
Registered: ‎08-08-2011
My Device: PlayBook
My Carrier: Verizon

Shared folders document doesn't show up over USB in Files

Playbook Question. Our app writes files to the Shared Folder Documents folder. I know they are there because the app can read them after they are written. They simply don't show up in the Desktop Software Files section and they don't show up in the Z: drives Documents folder. If I create an empty file in the Z: Documents folder and then write to it with the app the file will contain the information he app writes to it. What am I missing. Do I need to set something on the Playbook? Do I need to set somthmg on the Desktop Software This happens in both the Photos and Documents folder that the app writes to. Thanks for any help. gjw